Inbound B2C Sales Executive
LocationBergen County, NJ
MUST have at least 1 year experience answering inbound calls/emails/livechat, answering questions, selling to book a service, and following-up on prospects via outbound calls and emails. Schedule is Wed/Thur/Fri 11am-7pm, and Sat/Sun 10am-6pm, Eastern time.
Is your passion delighting customers? Are you looking to shape the culture of the company? Do you thrive in a fast-paced environment? Apply now to join a rapidly growing and extremely well-funded startup as a key contributor and leader!
- The ISE will answer inbound phone and email inquiries and convert them into paying customers.
- Answer inbound calls from prospects, answer their questions, and sell them on our service.
- In addition to calls, inquiries may come in via email or live chat
- Persistent follow-up on prospects via outbound calls and emails
- Responsible for scheduling pick up appointments and obtaining payment information
- May include proactive outreach to drum up business
- Meet and exceed daily, weekly, and monthly goals, based on KPIs including # of calls, # of reservations, revenue, and closing ratio.
- We need someone who can work Saturdays and Sundays, every week!
- Initial schedule is Wed/Thur/Fri 11am-7pm, and Sat/Sun 10am-6pm, Eastern time.
- Entry level or 1 year experience in phone sales
- Entrepreneurial self-starter and problem-solver. Able to work in a fast-paced and sometimes ambiguous environment. This company is an extremely well-funded startup!
- Exceptional phone skills. Able to speak with clarity, friendliness, and empathy to people from a variety of backgrounds and in a variety of situations (e.g. in the middle of a stressful move)
- Detail oriented, with excellent follow-up skills
- Excellent command of written and spoken English
- Comfortable with technology (email, live chat, mobile apps).
- Authorized to work in the US
- This is a full-time position
- Competitive salary
- Excellent benefits, including health, 401k, tuition reimbursement and more
- Work with an entrepreneurial team of dynamic and fun individuals!